Precision in every audit

Welcome to Quality Counts Auditing. We specialize in comprehensive supplier audits for medical device, pharmaceutical, and biotech companies, ensuring compliance and excellence. Discover how our expertise can strengthen your quality systems.

Our mission

At Quality Counts Auditing, our mission is to provide exceptional auditing services to the biotech, medical device, and pharmaceutical sectors. We are dedicated to delivering reliable, insightful, and compliant solutions that safeguard patient safety and product integrity.

Our expertise

With extensive experience in highly regulated industries, we bring a deep understanding of quality systems and regulatory requirements. Our expertise ensures thorough, objective, and effective audits that identify areas for improvement and maintain the highest standards.

Why choose us?

Unparalleled experience

Years of dedicated experience in highly regulated medical device, pharmaceutical, and biotech environments.

Tailored approach

Every audit is customized to your specific needs and industry requirements, ensuring relevant and actionable insights.

Commitment to quality

We embody the highest standards of integrity, professionalism, and thoroughness in every service we provide.

Our process

Planning and preparation

Thorough review of relevant documentation and development of a customized audit plan.

On-site or remote execution

Systematic assessment against applicable regulations and standards.

Comprehensive reporting

Clear, concise reports with findings, observations, and recommendations for improvement.

Importance of Compliance

The Importance of Compliance in Medical Device Manufacturing

In the medical device industry, maintaining rigorous compliance with ISO 13485 and FDA 21 CFR Part 820 standards is vital for ensuring product quality, patient safety, and market access. These standards establish a structured framework for Quality Management Systems (QMS) that govern design, production, and post‑market activities.

ISO 13485:2016 – The Global Quality Benchmark

ISO 13485 defines the internationally recognized requirements for a comprehensive QMS specific to medical devices and related services. Compliance ensures organizations:

  • Maintain consistent product quality across all manufacturing and distribution processes.
  • Demonstrate effective risk management and traceability from design to delivery.
  • Meet the regulatory expectations of global markets (EU MDR, Canada MDSAP, and others).
  • Foster a culture of continuous improvement and documented process control.

FDA 21 CFR Part 820 – U.S. Quality System Regulation

The FDA’s Quality System Regulation (QSR) outlines enforceable requirements for medical device manufacturers in the United States. Compliance ensures:

  • Products are designed and produced under defined, controlled, and validated processes.
  • Device files, CAPAs, and design history records are complete and audit‑ready.
  • Effective oversight of suppliers, production, and handling of complaints and nonconformances.
  • Enhanced readiness for FDA inspections and market approvals.

Why Compliance Matters

Adherence to these standards safeguards patients and protects organizations from regulatory risks, costly recalls, and reputational damage. Beyond meeting legal requirements, ISO 13485 and FDA compliance strengthen trust among partners, clinical users, and regulatory agencies—ensuring that devices are not only effective but also manufactured with the highest commitment to quality and safety.

Your partner in quality assurance

Partner with Quality Counts Auditing to achieve and maintain compliance, enhance your quality systems, and ensure the integrity of your products. We are dedicated to your success.

"Raquel is fantastic to work with. She has a quality mindset and consistently looks at the bigger picture when making decisions. She is a proactive solution-finder and looks for continuous improvement opportunities. I hope that I will get to work with her again in the future." 

Josh Bodzin, Architect of Global Learning, Sales & Technical Enablement for Fortune 500 Brands across all industries. 

"I had the pleasure of working alongside Raquel at Emergent, where she played a crucial role in my development as a quality professional. From day one, she generously shared her expertise and took time to train me on some of the most critical components of our QA processes . . . Beyond her technical knowledge, what stood out was her ability to teach with clarity, patience, and a genuine investment in helping others grow. Her guidance has had a lasting impact on my work, and any team would be lucky to have her as a mentor, collaborator, or leader."  

John Weir, Quality Information Systems Manager

"Quality Counts Auditing seamlessly managed our entire audit program, providing peace of mind and excellent results. Highly recommended!"

Operations Manager at PharmaPro

Contact us

San Diego, California
United States

Email

raquelrhand@gmail.com

Phone

(858) 210-9057